Shipping Policy
This Shipping Policy describes how orders are shipped and delivered for purchases made through www.oddmodd.com. By placing an order on this website, you acknowledge and agree to the terms outlined in this Shipping Policy.
1. Order Processing
All Odd Modd handbags are made-to-order. Production begins only after an order has been successfully placed and payment has been confirmed. Orders are processed in the order they are received and are individually crafted by artisans before shipment.
Because each item is produced specifically for the customer who ordered it, orders cannot be expedited during the production stage. Customers should review the Made-To-Order Policy for full details regarding production timelines.
2. Production Timeline
The typical production timeframe for made-to-order handbags is seven to fourteen business days. Production begins only after payment has been successfully processed. Production timelines may vary depending on order volume, artisan scheduling, and other operational factors.
3. Shipping Timeline
Once production is complete, orders are prepared for shipment and transferred to the shipping carrier. Delivery typically takes approximately two weeks after production has finished, depending on the shipping destination and carrier service.
Shipping times are estimates and are not guaranteed. Delivery timelines may vary due to carrier operations, customs processing, weather conditions, or other circumstances outside the control of Odd Modd.
4. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. This tracking number allows you to monitor the progress of your shipment through the carrier's tracking system.
It is the responsibility of the customer to monitor shipment progress and ensure the delivery address is correct at the time the order is placed.
5. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. Odd Modd is not responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses.
If an order is returned due to an incorrect address, additional shipping charges may apply to reship the package.
6. International Shipping
International shipping may be available depending on the destination. Customers placing international orders may be responsible for import duties, taxes, customs fees, or other charges imposed by the destination country. These fees are determined by local customs authorities and are the responsibility of the customer.
Odd Modd does not control or predict these charges and is not responsible for delays caused by customs clearance processes.
7. Lost or Delayed Shipments
Once a package has been transferred to the shipping carrier, delivery responsibility is handled by the carrier. Odd Modd is not responsible for delays caused by the carrier, weather conditions, customs procedures, or other logistical disruptions.
If a shipment appears to be lost or significantly delayed, customers should first contact the shipping carrier using the provided tracking number. If additional assistance is required, customers may contact Odd Modd at info@oddmodd.com.
8. Contact Information
If you have questions regarding shipping or delivery, please contact Odd Modd at info@oddmodd.com.
Last updated: 03.10.2026